Our “On Demand Delivery” can deliver almost anything, anywhere, anytime locally. Personalized pick-up and delivery from an envelope to a fridge, Tranzyt offers personal, reliable and safe hand-to-hand delivery in minutes.

Local delivery whether you’re sending your item around the corner or across town, Tranzyt is the smarter, safer, sustainable and often cheapest way to get your goods where they’re going. Tranzyt categorizes items into Small, Medium, Large, X-Large. If your item won't fit in the back of the biggest pickup truck, then it's probably too big for our Doer to delivery your item.

There are 2 easy ways to request a delivery via our app- you can either request a delivery Now (As soon as possible) or Later as a scheduled delivery for a later time or day. To request a delivery, enter your Pickup & Transfer-to locations, select your item size, enter your item details and you’re ready to send your delivery request. Tranzyt app is available on iOS app and Android app! The app pairs drivers with nearby customers that need to make a delivery.

Sign up to create your business account then complete the process of your registration to introduce yourself and your business, and we’ll be in touch as soon as our review of your application is complete. Once we finish up our checks, we’ll send you an email to your email address. See Business FAQs for ore information.

As of now, we are only covering the Philadelphia area. We’re looking to move into other areas in the near future.

No, passengers are not allowed on our doers’ cars.

Yes. People, pets, livestock, drugs, guns, weapons, hazardous materials, explosives, biological products, fine art or anything that is illegal are not allowed to be delivered. Unfortunately, we also do not deliver any type of food. We also cannot deliver extremely heavy and bulky items that are unable to be held in person. When selecting a vehicle and equipment needed for your delivery, please be sure to mindful of the size of your items. For example, X-Large-size washer requires a box truck with a lift gate and an appliance dolly. If your project is too large for the vehicle you selected, your delivery may need to be cancelled or rescheduled.

Do take note that our drivers reserve the rights to refuse any delivery that’s not true to item descriptions, items that are illegal or sensitive to their religion or would put them in danger. The safety of our community and our drivers is our priority.

Unfortunately, we do not deliver any type of food via Tranzyt.

It's completely free to sign up and get an instant estimate. Our price varies as we charge depending on item size, number of items and distance. The app will give you a total of your delivery once you’re done entering your item’s details. If you’re happy with the cost, you may proceed to making a delivery request. Because drivers are already on the road and waiting for your delivery request, many senders find that we're a faster, cheaper, and more convenient option to send anything.

Tranzyt delivery is available every day, 24/7! Also, you can contact us via email from your app. Go to the side menu top on Help>Contact us>Email us.

You definitely can! Watch your item’s location every step of the way with live tracking on the app.

Payment is by Credit Card or Debit Card for both, personal and business accounts.

If you're a first-time Sender or Receiver, we’ll ask you to enter a payment method (either credit card or debit card) if we don't already have one on file. This is required of all users to have a payment method on their account. We'll authorize your payment method for the full price of the delivery. Once your delivery is complete, we will deduct the full price of your delivery including any additional fees, if applied.

All our Tranzyt drivers undergo a driver’s orientation to understand the standard procedures created to deliver safe, reliable and quality service to you. Tranzyt drivers are people that live in your community who want to make extra money during their spare time delivering with us using their own vehicle to help you with your delivery needs. All of the drivers are at least 19 years old, with a valid driver’s license, registration, and insurance. All drivers must pass a background check to be a Tranzyt Doer. Should you have any concerns or feedback, do reach out to our customer support center from your app. Go to the side menu top on Help>Contact us>Email us and we will do our best to assist you.

If the driver is unable to reach the recipient at the drop-off point, driver will contact the sender to find out what he/she can do. An option is for the driver to wait an extra of time, or the sender can request the driver to return the item back to the same pickup point or to another location the sender chooses. We will charge an additional fee for this return item request and wait time. Do note that you can make an updates on your item details like drop-off location, return item and recipient info during your delivery still in transit.

An e-invoice will be sent to your email address upon the completion of each successful delivery. Also you can see your delivery details from your app. Go to Your Tranzyt>Past and select the delivery that you’d like to review.

You can update your information from your app. Click on your Picture>Edit and change your info.

You may request for a specific type of vehicle by selecting the right size of your item.

Yes you are. We have two options of deliveries. Deliver Now (As soon as possible) or Later (As a scheduled - In 3 hours or more).

Once your delivery is complete, we will deduct the full price of your delivery including any additional fees if applied from your payment method on file.

To take advantage of delivery discounts, you will need to apply a valid promo code right after you select your item size. Once you enter a promo code, your discount will be applied to your total cost of your delivery.

All items are automatically insured up to $500. We don’t transport items valued at more than $500.

Without a doubt, Tranzyt offers different car sizes for your item. Our Doers drive everything from a sedan to an SUV to van to pickup truck.

Yes, but there is an additional fee for this service ($10 flat fee for all sizes. Fee will be added to the total amount if requested). You can select the (Special help by driver button) form the item details page or the Tranzyt summary page. If your item requires more than one person to lift them please make sure you have an extra help to load and unload your items when your Tranzyt doer shows up.

If your item is too large for the doer to safely move on their own, you will be asked to provide assistance. However, if you are unable to provide assistance, your delivery request may need to be canceled or rescheduled.

Tranzyt driver comes right to your doorstep. Our doers can handle your item delivery in minutes.

No, each Tranzyt item has a single pickup location and a single drop-off location. If you want to use Tranzyt for a multi-stop delivery, you will need to create individual item for each stop.

We deliver everything and anything with the exception of certain items.

Do take note that our drivers reserve the rights to refuse any delivery that’s not true to item descriptions, items that are illegal or sensitive to their religion or would put them in danger.

Of course, there are some items that are prohibited to deliver through the Tranzyt App. Prohibited items include:

• Food
• Animals
• Anything illegal
• People
• Jewelry
• Tobacco or alcoholic beverages
• Firearms or weapons
• Fireworks
• Hazardous waste
• Sick, injured, or aggressive animals
• Medicine
• Currency, postage stamps or money orders
• Cremated remains, human remains, human body parts, etc.

For a full list of prohibited items, please see our Terms of Service at tranzyt.app/terms.

Tranzyt uses a straightforward size classification system ranging from Small to X-Large. The delivery items are separated into 4 main sizes with different weights range within each item size.

Small Item -Fits in the front seat of a car

Weight: Up to 20 lbs.

Size: (L20”xW15”xH20”)

Medium Item -Fits in the backseat of a car

Weight: Up to 40 lbs.

Size: (L30”xW20”xH30”)

Large Item -Fits in a SUV or hatchback

Weight: Up to 100 lbs.

Size: (L55”xW35”xH40”)

X-Large Item -Fits in a van or pickup truck

Weight: Up to 230 lbs.

Size: (L100”xW50”xH60”)

It's important to remember that Tranzyt Drivers aren't movers, so if you're sending heavy or oversized items, make sure to have someone at pickup and drop-off to help load your items into the vehicle. While most drivers can take a number of items, like a lamb, TV, and chair as a large item, you cannot ship an entire Livingroom in a single item (As Large). If you have a lot of furniture that needs to be transported, we recommend creating multiple items that split large loads into more manageable loads. Not only will this be easier when it comes to loading your items into the driver's vehicle, but it'll also attract more drivers who have the ability to deliver the items for you.

It’s important to note that as a Sender, you should be conscious of the size of the Item you’re delivering. The largest item size we have is ‘X-Large’ which is designed to fit inside the bed of a flatbed truck- so keep in mind that you can’t list an entire apartment in a single delivery.

It’s also important to know that Tranzyt Drivers are not movers but they can help you with decent things for an additional fee. If you need someone to lift your items and pack them away, you should look into a moving company as they’re going to be able to accommodate your needs a bit better than Tranzyt.

If you’re not sure how to size your item, feel free to reach out to Tranzyt Support at support@tranzyt.app and we’ll be happy to help you organize each delivery to get the best experience possible.

Moving is the worst! And Tranzyt would love to help make it a little easier. While we’re not a moving company, you can definitely use Tranzyt to move some of your larger, hard-to-pack items like couches, beds, and refrigerator.

Once you send your delivery request, the nearby driver will expect your request in seconds. If your Item doesn't get accepted with a Driver for some reason, you'll be notified at the end of your specified pick-up window and you can choose Later to schedule your delivery or you can try again in a few minutes. If you’ve scheduled your delivery for a later time or date, you will be matched with a Driver within three hours of pickup. The right Tranzyt Driver will pop up, no worries.

We know things come up from time to time. If your item is still in transit you’re able to do some updates on your delivery, like changing your drop-off location, recipient info and request a return item. From your app while you’re tracking your delivery you have the return item button in the bottom. You can only request the driver to return your Small and Medium items back to the pickup point or to another location you choose. There’s an additional fee for this return request. There are No Returns on big items like (Large and X-Large).

Creating an account will allow you to deliver with Tranzyt and to keep track of all the deliveries that you have requested. You can track the location of the driver and your item in live tracking through the app.

We discourage this behavior, so if you see a Driver asking for more money, ignore that and email us at support@tranzyt.app immediately for this issue. On the other hand, if you’d like to pay a little extra to help, you can add tip for the driver at the end of the delivery trip.

Yes you can, once your item is picked up by the driver you can share a real time tracking with the recipient so he or she can get ready to receive the item.

If you won’t be available to receive your item back from the driver, you can update the location and enter the address that you know you are going to be available from your app so the driver can come to you. But we recommend you to be available at the same pickup point to receive your item back. In the worst circumstances if you are not be available to get your item back, the driver will deliver your item to our main office to keep it there until you come to pick it up or we can deliver it back to you with an additional fee. If you don’t claim your item within 48/hours we will destroy your item.

We have a limit of maximum of 5 items per Tranzyt.

Yes. You can make updates on your item’s details like drop-off location, return item and recipient info during your delivery still in Tranzyt. From the Tranzyt page click on edit button next to the item info in the bottom of the App page.

A fee is charged if you cancel a request 2 minutes after a driver accepts your request. If you must cancel a delivery request, be sure to do so before the grace period in order to avoid a fee. All fees are NON-REFUNDABLE.